Privacy Policy

Effective Date: July 2024

At Eleenova, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our product catalog website, www.eleenova.com ,or submit an inquiry through our dealer inquiry form. This policy applies to users located in India.

Information We Collect

a. Personal Information

When you submit a dealer inquiry or contact us through the website, we may collect certain personal information, including:

• Name
• Email address
• Phone number
• Company/Business name
• Location (address or city)
• Any other information you choose to provide in the inquiry form

b. Non-Personal Information

We may automatically collect non-personally identifiable information when you browse our website, such as:

• Browser type
• IP address
• Device type
• Referring website or search engine
• Pages visited on our site

This data is used to analyze website traffic and improve your browsing experience.

How We Use Your Information

We use the information collected to:

• Respond to your dealer inquiry or other inquiries
• Provide information about our products
• Improve our website and user experience
• Comply with legal obligations or requests from authorities

We do not use your information for marketing purposes without your explicit consent.

Sharing Your Information

We do not sell or rent your personal information to any third parties. However, we may share your information in the following cases:

• Service Providers: We may share your data with trusted service providers who assist us in operating the website, processing inquiries, or providing customer support.
• Legal Requirements: We may disclose your information if required by law, or to protect the rights, safety, and property of Eleenova, our users, or others.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access or disclosure. However, please be aware that no method of online transmission is completely secure, and we cannot guarantee absolute data security.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance your experience. Cookies help us understand your preferences, such as which pages you visit, and allow us to customize our services accordingly. You can disable cookies in your browser settings, but doing so may affect your ability to use some features of our site.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or other factors. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.